setup faq

Who sets my account up?

We do! It's all a part of the package. You’ll need to provide us with information about room types, room allocations and channel connection details and we’ll take care of the rest.

How long does it take to get the systems set up?

The setup process takes about 3 - 5 days once you’ve provided us with all the information we need to complete the process.

Do I have to pay anything extra for setup and support?

Setup and support is taken care of as part of the package, you will get access to all new features as they are made also.

Can I set it up myself if I want to?

We prefer setting up on your behalf as we can make sure everything is correct, but you can also set up by yourself and we can have a quick check later to make sure everything is in place.