Privacy Policy
Last updated: September 2026
Introduction
Frontdeskey, a brand of The Miand Hospitality Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our hotel management platform.
Information We Collect
We may collect personal information that you voluntarily provide to us when you register for our platform, request a demo, contact us or use our services. This may include your name, email address, phone number, property name and payment information.
How We Use Your Information
We use the information we collect to provide, operate and improve our hotel management platform; to communicate with you about your account and our services; to process transactions; to send you technical notices and support messages; and to respond to your comments and questions.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. We use up-to-date encryption mechanisms and follow the latest HTTPS protocols.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct or delete your data. To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form.